FAQ

In addition to the information on this page, please be sure to read the payment and cancellation policies outlined here.

London Business School campus

Common Questions:

How can I register for the Executive Education Sampler?
Registration for the Executive Education Sampler will open on January 6, 2021. You may register according to your preferable time here. Registration will close on January 30, 2021.

What is the cost of the Executive Education Sampler?
USD$999 per member

What is included in the registration fee?
USD$999 fee covers three virtual interactive workshops from UC Berkeley, London Business School, and INSEAD and any course materials.

When do I have to pay?
To secure your space in the Executive Education Sampler, the registration fee payment is due when you register. Read more about the payment process here.

I chose the wrong option. Can I switch to the other option that’s better for my time zone?
Please email [email protected] and inform them of which option you would prefer. If there are still seats available, we will switch you. If there isn’t an available seat, we can add you to the waitlist.

Can accelerators or SLPs apply?
This is a program for EO Members only

I registered! Now what?
Congratulations! We’re excited you’re a part of the Executive Education Sampler! You may expect to hear from a member of the learning team during the first week in February regarding further details of the programme.

How long will the virtual workshops be?
Each virtual workshop is of a different length. The UC Berkeley workshop is 60 minutes. The LBS workshop is 120 minutes. The INSEAD workshop is 90 minutes.

Is the training given in English?
Yes, all our Exec Ed programs are in English due to a global audience. Japanese and Chinese interpretation is available upon request.

What platform will be utilized for the virtual workshops?
It will be held via the Zoom platform.

If I need to cancel, how should I do this?
All cancellations must be communicated in writing and are processed according to the date they are received at EO headquarters. All refunds at the time of the cancellation will be based upon the policy here.

Are there any exceptions to the cancellation policy?
Exceptions to the cancellation policy are only granted in the case of a death in the immediate family (spouse or partner, children, parents, siblings) or for an emergency medical situation involving the member, spouse or partner, or legal dependent. The member must provide written documentation from a doctor certifying that the member has a medical emergency. All exceptions are subject to review by the Executive Education Team and will have to be approved before the release of refunds less than the USD$100 non-refundable processing fee per person. No exceptions will be made for other personal or business reasons. All written documentation and supporting documents must be received by 1 week after the event referenced to be considered for a refund.

Can I transfer my spot to another EO member in good standing if I cannot attend? 
Sure! A canceling attendee can transfer his/her spot to another EO member in good standing. The canceling member and the replacing member can choose to facilitate the monetary exchange themselves to avoid transaction fees. EO will transfer the registration once notification has been received from the selling member and a registration form has been received by the purchasing member. If the canceling attendee chooses not to transfer funds directly with the replacing member, EO will facilitate the transfer and refund the money, less a US$100 transaction fee. The replacing member should contact [email protected] to register and send payment information.

Can I sign up on the waitlist if the program is sold out? 
Of course! The link to the waitlist is made visible automatically once all the seats are taken.

Can I use my USD$500 voucher?
Members who joined EO on or after 23 February 2019 are eligible for the Global Event Voucher for the Executive Education Sampler. To apply the Global Event Voucher to your registration fees, check “Yes” during registration. The $500 will automatically be deducted from your balance.

I registered but I am not able to attend due to COVID. Can I receive a refund?
If you registered and are not able to attend due to COVID, we will do refunds on the registration fee up to Jan 20, 2021.
Please visit Payment/Cancellation here for further details.

What happens if the event gets canceled due to COVID?
We’ll continue to monitor safety and reserve the right to cancel for health-related concerns. Members’ safety is our priority, and if the event gets canceled due to COVID, the registration fee will be reimbursed.

Contact Us

For more information, please contact:
+1.703.519.6700
[email protected]